Leading through change
CLIENT Rapid Labels
SERVICES Leadership Development, Sales Training
OUTCOMES Delivered on performance objectives, through massive change
“Throughout the time that Mark work with us, the business went through a lot of disruption. We introduced a new software system, we restructured the customer service team, we acquired another company and with that we inherited another sales team. Mark helped me work through the business’ challenges and steer the company through an enormous amount of change, in a way which has been very positive.
Mark has helped a multitude of complex businesses through their growing pains and had the depth and breadth of expertise that we needed. If I didn’t have Mark’s help, I would have had to cherry pick half a dozen books, talk to half a dozen people, and trial & error my way though. By having Mark as a mentor, I have delivered much more in my job in the last 12 months than I would have otherwise. At the same time, I have developed much more confidence in myself as a leader.
In terms of the delivery of the sales training, everything went perfectly. Mark’s delivery method is great. He has a good blend of the practical, theoretical and motivational, so the training really hit home for everyone. Now all of my team have a great understanding of what best practice is from a sales perspective, in terms of how they sell, their activity levels, and the planning that’s behind it.”
David Millington – Head of Sales, Rapid Labels
